Legal

SMS Terms & Conditions

How text messaging works if you opt in — and how to stop at any time.

Last updated: September 11, 2026.

These terms describe how text-message communications work if you give us your mobile number and opt in to messages from Wellness Ranch.

Program Description

By providing your mobile number and opting in, you agree to receive recurring informational and admissions-related text messages from Wellness Ranch. This may include responses to an enquiry, help verifying insurance benefits, appointment and intake coordination, and follow-up about starting treatment. Message frequency varies.

Consent Is Not a Condition of Treatment

You do not have to agree to receive text messages in order to be admitted, to receive care, or to have your insurance verified. You can always reach us by phone or email instead.

Cost

Message and data rates may apply, depending on your mobile carrier and plan. We do not charge for the messages themselves.

How to Stop

Reply STOP to any message to cancel at any time. You will receive one confirmation message and then no further texts. Reply HELP for help, or call us on (888) 864-4919.

Carriers

Supported carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, so please do not rely on text messaging in an emergency.

Privacy

Mobile information is never sold, and it is never shared with third parties for their own marketing purposes. Text messages are not a secure channel and are not appropriate for clinical detail — please keep health information out of them and call us instead. How we handle your information generally is described in our Privacy Policy, and how we handle health information is described in our Notice of Privacy Practices.

If This Is an Emergency

Do not text. Call or text the 988 Suicide & Crisis Lifeline, or call 911 if there is immediate danger to life.

Questions

Wellness Ranch
Attn: Privacy Officer
2015 Stony Point Road
Franklin, KY 42134
(888) 864-4919 · privacy@thewellnessranchky.com